To help you plan your day out at Hylands Park, we have compiled a list of our most frequently asked visitor questions. If you have a question which is not answered here, please call our general enquiries line on 01702 549623, Monday to Friday, 9am to 5pm (excluding Bank Holidays).

Is there an additional charge for parking?

No, parking at Hylands Park is free for visitors. There are plenty of car parking spaces available, some hard-standing and the remainder on grass.

Are there parking facilities for those who need accessibility?

Yes. The spaces are as close as possible. Please ask staff on arrival and they will direct you to these spaces. More information on accessibility can be attained from General Enquiries on 01245 605500.

What’s on offer for children?

There will be a wide range of entertainment at the show for children.

Are dogs allowed in the grounds?

Yes dogs are allowed, all dogs must be keep on a lead and under control at all times. If your dog is being handled by a minor please make sure you are with your child and dog at all times. Please respect our surroundings and pick up any waste after your dog and dispose of it in the dog litter bins that are situated in various places around the park.

Is picnicking allowed?

Yes, you are welcome to picnic in any public areas of the Park.

Do I need to pre-book my tickets?

Tickets can be booked in advance on our website by clicking here. Alternatively you can purchase tickets on the day of the show at our Box Office, which will be situated at the entrance to the show. However we advise booking tickets in advance to take advantage of the discounted pre-booking rate as tickets on the gate will be subject to availability. For full ticket prices click here.

I haven’t received my online ticket confirmation. What should I do?

If you have a ticket enquiry, please email or call 0844 776 7766. Lines are open Monday – Friday between 9am and 5pm excluding Bank Holidays. On show days lines will be open from 8am to 11am. Calls are charged at 7p per minute plus any network charges from your supplier.

Can I enter the Show more than once during my visit?

Yes, we will issue hand stamps for anyone wishing to return throughout the day of their visit.

I can no longer attend. Can I get a refund?

Tickets are non-refundable in this circumstance.